Agility
What can you do when you live in an ever changing environment and still want to provide the best member service possible? How do you make projects more successful? Is there a better way to instill quality into your operations? These problems are similar to those faced by the software development industry years ago. And to solve that problem, agile was born. Soon after the wild success it enjoyed, other industries started adopting agile values and principles that were underlying this success. Perhaps you’ve heard of a few, such as Barclay’s Bank, Fitbit, Panera Bread, and John Deere. Decidedly successful organizations not focused on software.
Now it’s time to bring agile to the credit union space. Sure, it’s already been adopted by the largest credit unions. And, why not? Results are results. But even if you’re a community credit union more focused on providing local member service than you are on hyper-growth, you can take advantage of becoming agile.
We’ve built our agile practice on several values and principles. Our goal is helping your credit union serve members better by adopting practices that fit within these values and principles. By filtering your processes and decision making through these values and principles, you too can become more agile. Let us show you how!
71% of companies are adopting Agile The US Government has lost $32 billion as a result of failed IT projects 93% of business units that had fully adopted agile before the pandemic did better than those that hadn't 88% of international professionals believe Agile improves quality of life More than any other factor, Agile projects fail due to lack of experience and guidance After adopting Agile, companies have experienced an average of 60% growth in revenue and profit
Agile Values
- People over processes
- Conversations over correspondence
- Results over documentation
- Teamwork over heroes
- Collaboration over negotiation
- Getting things done over dwelling on dates
- Responding to change over following a plan
That is, while we acknowledge there is value to the items on the right, we value the items on the left more
Agile Principles
- Customer satisfaction through early and continuous delivery of results
- Harness change for competitive advantage
- Adhere to a shorter timeframe for the delivery of iterative results
- All stakeholders must frequently collaborate to ensure the work is going in the correct direction
- Build teams around motivated individuals, give them the environment they need to succeed, and trust them to get the job done
- A face-to-face conversation is the most efficient and effective method of conveying information
- The outcome is the most important measure of progress
- Promote a sustainable pace
- Simplicity is essential. Maximize the amount of work not done
- Self-organizing teams product the best results
- At regular intervals, reflect on how to become more effective and adjust accordingly